If you’ve forgotten your RAE login password or want to change it, you can reset it directly from the RAE login page.
This article walks you through how to:
WARNING: Only reset your password if you requested the reset. Never share your password or verification code with another person. If you receive a password reset email you weren’t expecting, don’t use the link in the email.
Reset your password
- Go to the RAE login page and click Reset password
- Enter your primary email address, then click Continue
- On Forgot Your Password pop-up screen, click Continue
-
If the email doesn’t arrive within a few minutes, confirm you entered the correct email address, then click Resend email
NOTE: The reset link is valid for 30 minutes. If the link has expired, return to step 1 and request a new one.
-
Check your email for a message with a password reset link
- The email is sent from RAE Technology (technology@therae.com)
- The subject line is RAE Login Password Reset
- Click click here to reset your password
- The Change Your Password window will open, input and re-enter your New Password
- Click Reset password
- Please note what your RAE password must contain
- Once you have entered your your new password click Reset password
- Click Back to the RAE login page, then sign in using your new password
Password tips
- Choose a strong, unique password you don’t use anywhere else.
- Consider using a password manager to help create and store secure passwords.
Important information about the Paragon Connect App
To reset or change your Connect App password, visit Update your Paragon Connect App password.