Contact Message History
You now have access in Paragon Connect to view the message history for your contacts. The message history can be accessed by navigating to a contact profile page and clicking the Message History link.
Filter Contact Message History
You can filter the displayed messages for a contact by type and date range.
Clicking the filter icon will display the filters. You have the option to filter by Automatic, Manual, and SMS and/or date range.
Search Contact Message History
Quickly find messages by clicking on the search icon on the message history page. As you type an auto-search looks for any messages where the subject contains the typed text.
Preview Contact Message
You will have the ability to preview messages sent within Paragon. These messages consist of manual, automatic, and text messages.
|Text Message||Collaboration Center Notification||Manual Email
Delete Contact Message History
To delete message(s) click on the icon of the messages you would like to delete. Then click on the delete icon in the upper right-hand corner.