Watch the video of this release's highlights hosted by Technology Committee Member, Sara MacLennan!
The REALTORS® Association of Edmonton and the team from Black Knight continue to work on identified priorities and issues based on your feedback. Any questions you have about an enhancement request you have made can be sent to technology@therae.com.
- Collaboration Center Client Email Notifications – Canada’s Anti-Spam Legislation (CASL)
- Paragon Connect
- Paragon Classic
- Condo Names & Communities - Live Oct 4, 2022
Collaboration Center Client Email Notifications – Canada’s Anti-Spam Legislation (CASL)
Canada’s Anti-Spam Legislation (CASL) is a law that regulates the use of email, text messages and other
forms of electronic messages for marketing purposes, as well as the installation of computer programs
and applications (Apps).
To be compliant with CASL, the agent’s mailing address has been added to the signature block at the bottom of the Client email notifications and Welcome emails. The address displayed is the agent’s brokerage’s address. Below is a sample of the updated signature block.
Paragon Connect
Association Messages - A.K.A. Message of the Day (MOD)
The message of the day on Paragon Classic, is now available on Paragon Connect so you won’t miss out! You will notice a new megaphone icon on the homepage of Paragon Connect. You can click/tap on this icon at any time to read any previous messages. If you see a new count on the megaphone, it will indicate you have a new message to read. |
![]() |
Messages
The messages will contain the date the message was published, an admin icon, and the subject of the message. The subject will have a bold styling if the message is unread. Once you have read a message, the bold styling is removed.
The latest message is found at the top and is sorted from newest to oldest messages. Messages will remain in this list until they are deleted or expired. Once expired the message will be automatically removed.
![]() ![]() |
Key Features
|
Delete Messages
There are two methods to delete old messages sent to you.
From the list view, you can click/tap on the circle admin icon. This will change to a checkbox and show you a contextual bar with the ability to delete that message. You can then click/tap on any other message to select multiple listings to delete. | ![]() |
![]() |
In addition to the multi select option, you can open any message and find a delete icon in the top app bar. This will allow you to review the message before deleting. |
Contact Message History
You now have access in Paragon Connect to view the message history for your contacts. The message history can be accessed by navigating to a contact profile page and clicking the Message History link.
Filter Contact Message History
You can filter the displayed messages for a contact by type and date range.
Clicking the filter icon will display the filters. You have the option to filter by Automatic, Manual, and SMS and/or date range.
Search Contact Message History
Quickly find messages by clicking on the search icon on the message history page. As you type an auto-search looks for any messages where the subject contains the typed text.
Preview Contact Message
You will have the ability to preview messages sent within Paragon. These messages consist of manual, automatic, and text messages.
![]() |
![]() |
![]() |
Text Message | Collaboration Center Notification | Manual Email |
Delete Contact Message History
To delete message(s) click on the icon of the messages you would like to delete. Then click on the delete icon in the upper right-hand corner.
Single Result - Detail Report
When you click or tap on any link containing only one result, the system will now take you to the detail view rather than the thumbnail view. This allows you to quickly see the detail of a single listing.
Paragon Classic
Saved Property Searches – Change default sort to Search Name
Based on feedback from members, the default sort order for the Saved Property Searches grid will be by the Search Name. The grid can still be re-sorted by clicking the other column headers
Connect View in Paragon Classic
The Connect View already exists today in Paragon Classic. However, this release the report has been completely upgraded. While the functionality and data will remain, the same there are key upgrades that you will enjoy.
Performance Display Combining Features and Fields Additional Updates |
![]() |
Condos and Communities Update - Live Oct 4, 2022
New Condo Name
- Westglen Condominiums, Barrhead
Condo Name Change
- Grandin Green in Oliver (Edmonton), is now Riverview Green
Deleted Communities
- Martinview Estates 1 and 2 in Leduc County have been deleted. All listings have been moved into Martinview Estates.
Community Rename
- Evergreen Estates_CWET in Wetaskiwin County is now Evergreen Park Estates