The Supra integration allows you to do a variety of different things with your key boxes. You can assign/unassign key boxes to your MLS® listings. As well you can view keybox setting reports, and showing activity reports.
You will also be able to view other agents’ listings keybox settings report if a keybox has been assigned to the listing. If a keybox is not assigned to the listing, this does not mean a keybox is not on the property.
How the Supra Integration Works with Your Listings
The following steps will guide you through:
- View the listings Keybox Settings Report
- View the Showing Activity Report of your listings
- View Other Listings’ Keybox Settings Report
Click here to learn how to Assign and Unassign a Key Box to your listing.
Click here to learn how to view your Key Box activity Report via Showing Time
Click here to learn how to view your Key Box activity Report via Supra Web
View Your Listings’ Keybox Showing Activity Report
Each time a keybox is opened, the keybox records the showing information, communicates with the key and the key sends information to the Supra network. You can view your listings’ keybox showing activity report as follows
From Paragon:
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Click Listings, then under Maintain, click Listings.
- Find the listing you want to view the showing activity report on. Click Select an Action.
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Click Supra Lockbox.
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Click Activity.
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The following describes the fields displayed in the Supra Showing Activity Report.
A - Assigned By: Displays who assigned the keybox to the listing. If the listing agent assigned the keybox it will show a dash ( - ). If the broker/manager assigned the keybox to the listing, it will show their name.
B - Agent: Displays the listing agent.
C - Print Page: Print the page or save to PDF.
- Windows: To save to PDF, change the printer name to Microsoft Print to PDF.
- Mac: Click PDF, then Save as PDF.
D - Activity Report: Displays the date and time the keybox was accessed and the Keyholders (showing agent) name, phone number, office and office phone number.
View Your Keybox Setting Report
The Keybox Setting Report displays the settings for the keybox assigned to the listing, including keybox access hours.
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Click Listings, then under Maintain, click Listings.
- Find the listing you want to view the keybox setting report on. Click Select an Action.
- Click Supra Lockbox.
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Click Settings.
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The following describes the fields displayed in the Keybox Settings Report.
A - CBS Code Required: Indicates if the Keybox requires a Call-Before-Showing code to be entered in the Key before the Keybox can be accessed.
B - Feedback: Indicates if the Keybox requires feedback to be entered by an eKEY user.
C - Timed Access: Indicates if the keybox will open during its preprogrammed times or 24 hours/day.
D - Keybox Access Hours: Displays the keybox access hours.
E - Log on to SupraWEB: Log on to SupraWEB to change any of the above settings.
F - Print Page: Print the page or save it to PDF.
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- Windows: To save to PDF, change the printer name to Microsoft Print to PDF.
- Mac: Click PDF, then Save as PDF.
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Note: Showing Activity reports are only available to the Listing Agent, Listing Broker or Listing Manager.
View Other Listings’ Keybox Settings Report
To help you be prepared in advance and to look for any special keybox instructions, such as whether a CBS (Call Before Showing) Code is required or not, you can view other listings’ keybox settings report using the action icon for Supra ().
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From your search results, on the spreadsheet view, click the Action Icon to view the listings Keybox Settings Report.
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If a keybox is not assigned to the listing, this does not mean a keybox is not on the property. Review the appointments and private remarks to confirm if there is additional information or contact the listing agent.
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If a keybox is assigned. See page 8 for descriptions of the fields.