ShowingTime offers a Pre-Scheduling form prior to all showings being booked via ShowingTime.
The form editor is available to office staff and managers. You can find this form under the ShowingTime Office Setup menu option. Typical usage of this form is a Covid Safety Acknowledgment message.
As of February 1, 2021, you can turn on a Pre-Scheduling Form for your office. When enabled, when a buyer’s agent schedules a showing through ShowingTime, they must first read and ‘Approve’ the form. If they ‘Decline,’ it will return the agent to the scheduling request screen.
We have a default form for a COVID-19 Health Check Questionnaire that is available to use or you may create/update your own. Click here to jump ahead and learn how to do change it.
What is this typically used for?
This form is commonly used for a COVID-19 Safety Acknowledgement/Health Check Questionnaire.
If this is enabled for the office, can individual agents turn off?
No, at this time the form can only be enabled/disabled at the office level.
Where are the agreed forms tracked?
When the agent presses the accept/ok button, the acceptance of the form text will be logged as part of the Activity Log for the listing.
How do I turn on a pre-scheduling form?
Step 1: In Paragon, click on Preferences, then click ShowingTime Setup.
Step 2: On the left-hand side menu, click Office Setup, then click Form Management.
Step 3: Under Form Text Display, select one of the following options:
- Default: The default form will contain a COVID-19 Health Check Questionnaire. The questions are from Alberta Health Services suggested questions. If selected, you cannot edit this form to change the details.
- Custom: This option will allow you to edit the form to add, remove details or add any brokerage branding. You will also have the option to create a new blank form.
- Off: Selecting this option will disable the form for your office.
How I edit or create our own Pre-Scheduling form?
Step 1: In Paragon, click on Preferences, then click ShowingTime Setup.
Step 2: On the left-hand side menu, click Office Setup, then click Form Management.
Step 3: Under Form Text Display, select Custom.
Step 4: Next, let's take a look at the different sections of the form.
Form Title
This will be displayed at the top of the window that appears before an agent can schedule an appointment on a listing. It appears for desktop, tablet and mobile app users. The form title can be a max of 100 characters.
Message Body Text
This area will contain your message. You can add text to cover any pre-scheduling event. Please be aware that this form is displayed in the mobile app as well. Long content may be difficult to navigate.
Accept/Decline Button Labels
You can customize the text on the labels. Each label can be a max of 50 characters.
Step 5: Once you are done making your changes, you can Preview your changes then Save to enable the changes immediately.
The form in its entirety will look like this: