Agent Preview
Agent Preview provides the Agent complete control over the listings sent to their clients. This means you have another option for how you want your contacts to receive new listing matches. Agent Preview means that all new listing matches are sent to you, the agent, instead of your client. This gives you a chance to review them before forwarding them to the client and gives you complete control over the listings that your clients see.
Turn on Agent Preview
2 Options:
- Setup to be turned on by default
- Setup on a client by client basis
Option 1 – Turn on by default
- From the Preferences menu, select Collab Center.
- Click Search Options on the left side of the screen.
- From the Search Options drop-down list, select Agent Preview.
- Click Save.
Option 2 – Client by Client Basis
- From the Contacts menu, select View / Manage Contacts.
- Click on the name of the contact you want to turn on Agent Preview.
- From the left side menu, select Contact Information.
- From the Search Options drop-down list, select Agent Preview.
- Click Save.
Enable Agent Preview
Agent Preview can be used on a client-by-client basis. In the Contact Information, change the Collab Center Search Options to Agent Preview to enable.
If you wish to have Agent Preview enabled by default, go to Preferences > Collab Center > Collab Center Search Options. Change to Agent Preview and click Save.
Contact Manager
Once Agent Preview is enabled for a client the contact manager screen will display the Needs Approval and Disapproved columns for all clients. The contents will be blank if Agent Preview is not used for a client.
- Needs Approval – This column contains the number of listings that the agent must review and either Approve or Disapprove.
NOTE: Once a listing is approved it cannot be disapproved at a later time.
- Disapproved – This column contains all the listings the agent has disapproved. If you change your mind on a listing, don’t worry. Any listing that is disapproved can be approved at a later time.
Review Listings
To review listings, click on the number of listings. Select the listings you want to approve or disapprove and click on the respective button. Once done reviewing all listings, click on Finish Preview.
NOTE: To view the Agent Detail View (or default double click view), double click on the listing you wish to view or click on the Listing ID#.