How to View your Invoices

Instructions for first time login can be found here: https://therae.zendesk.com/hc/en-us/articles/10768178398619-RAE-CRM-Initial-Login
Instructions for future logins can be found here: https://therae.zendesk.com/hc/en-us/articles/10800229349531

To view your invoices, go to the Member Portal. Then click on "My Account" at the top of the page.

Click on the Finance tab or on the "My Outstanding Invoices" option under the arrow beside the word Finance.

Once on the "My Outstanding Invoices" link, to save your invoices to your computer:

You can view any current or outstanding invoices or fees that you wish to pay.

If you click on the blue INV number you will be able to open the invoice and view all the details.

To save a copy of an invoice, "Generate Invoice" and then "Download Invoice" for your records and save it.

To pay an invoice:

On the "My Outstanding Invoices" page, click on the blue box with the dropdown on the right side of the line for the invoice you wish to pay and choose Make Payment.

To pay Multiple Invoices:

On the "My Outstanding Invoices" page, put a checkmark beside all the ones that you wish to pay at once, and then select "Make Payment". Invoices should appear in your cart.

Choose "Make Payment" on the bottom right corner of the invoice.

A window will pop up:

Here you can use the down arrow to choose to use a saved card (if you have one saved). Or, if this is your first time or you chose not to keep a card saved securely on your profile you can choose "Pay with a new card".

Enter all your card details. You will see the option to save the card for future payments check, by checking the box.

(Please note: if this card has been used by another member and saved you will not be able to save the card on your account but you will be able to leave the box unchecked and process the payment.)

Once you have filled in your credit card details ("Save Card for future payments" box can be checked or unchecked), then choose "Pay Now"

Once the payment has been processed you will see the below message and an email will be sent to you shortly.